Delivery & Returns


UK Standard Delivery

Standard delivery is £3.99 for all orders, and is available Monday to Saturday, excluding public holidays. In stock items are usually despatched within 2 working days this may take longer in busy periods. Orders should usually arrive within 7 working days.

A signature may be required on delivery

Next Day Delivery

We do offer a next day delivery service of in stock items to UK addresses only.

Orders must be placed before 15.00hrs and a charge of £6.95 will be made.

This is not a guaranteed service for certain postcodes. Please see below list of postcodes where this service is not available.

Our next day service is only available for orders places Monday to Saturday. Please note we are unable to deliver on Sundays or Bank holiday Mondays.

This service is also unavailable to Jersey, The Channel Islands, Scottish Highlands and Islands, counties north of West Lothian or Northern Ireland

JE, GY, PO, AB37 to AB38, AB44 to AB45, AB53 to AB56, CA18 to CA27, HS1 to HS9, all IM postcodes, IV2, IV14 to IV28, IV30 to IV32, IV36, IV40 to IV56, IV7, IV9 to IV12, KA27 to KA28, all KW postcodes, LA15 to LA23, PA20, PA21 to PA38, PA41, PA42 to PA49, PA60, PA61 to PA78, PA80 to PA88, PH17 to PH26, PH30 to PH44, PH49 to PH50, TR21 to TR25, all ZE.

All the above postcodes can be a two working day or longer service.

Delivery Details

All orders are usually dispatched within 48 hours this is permitting to stock.

If the items are out of stock then you will be notified of the delay and we will dispatch the items as soon as they arrive. If the new delivery is not suitable for you please email us and we will cancel your order.

The delivery dates and times given are approximate. If you are ordering more than one item these may be sent separately if some items are not in stock.

If you miss your delivery you can arrange an alternate delivery date and time with the courier.

A signature will be required for your delivery so please provide an address that someone can sign for the parcel.

We are unable to deliver to PO Box addresses.

European Delivery

We can deliver to the following countries.

Albania, Andorra, Armenia, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine.

Orders placed within Europe, but outside of the UK and Ireland will be charged at £8.00

Rest of the world Delivery

We can deliver to the following countries.

Algeria, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Botswana, Brazil, British Virgin Islands, Brunei, Cameroon, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Dominican Republique, Ecuador, Egypt, Falkland Islands, Faroe Islands, French Guiana, French Polynesia, Greenland, Guadeloupe, Guatemala, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madgascar, Malaysia, Maldives, Mauritius, Mexico, Namibia, New Caledonia, New Zealand , Oman, Pakistan, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Seychelles, Singapore, South Africa, South Korea, St Kitts And Nevis, St Lucia, Swaziland, Syria, Taiwan, Tanzania, Thailand, Tunisia, United Arab Emirates, Uruguay, USA, Vietnam, Zambia, Zimbabwe.

Delivery charges to the rest of the world are charged at £15.00

Overseas Deliveries

Deliveries sent to any non EU countries will have VAT deducted. Please be aware that there may local import duties to be paid for your goods we are not liable for these duties and charges. Delivery can take up to 14 days.

Returns

Return within 28 days of the date of dispatch (or 14 days for sale or discounted items) for a refund. You will receive a full refund of the price paid for the products, but you will not receive a refund of the original delivery charges or cost of returning the products to us (unless the products were faulty).

Take your parcel to any local Post Office or courier service.

All returns are free of charge. The parcel remains your responsibility until we receive it. We recommend that you return the parcel using some kind of recorded delivery and obtain a proof delivery certificate and/or receipt from the courier or post office.

Please send all returns to 39/45 Stromness Street, Glasgow, G5 8HS, United Kingdom.